Refund Policy

Thank you for choosing Tribashaadi.ai. We value your trust and strive to provide the best services. Please read our refund policy carefully before making any purchases.

1. Subscription and Payments

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• Tribalshaadi.ai offers both free and premium memberships.

• Premium membership fees are charged based on the plan selected.

  2. Eligibility for Refunds

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Refunds are only applicable in the following cases:

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• You were charged incorrectly due to a technical error.

• Duplicate payments were made for the same subscription.

• Your account was suspended or terminated without violating our Terms of Service.

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No refunds will be issued for:

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• Change of mind after purchasing a subscription.

• Inability to find a match or dissatisfaction with matches.

• Non-usage of the service after purchase.

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3. Refund Request Process
 

• To request a refund, contact our support team at support@tribalshaadi.ai

• Provide transaction details, reason for refund, and any supporting documents.

• Refund requests must be submitted within 7 days of the transaction date.​

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4. Processing Time
 

• Refunds will be processed within 10-15 business days after approval.

• The amount will be credited to the original payment method.

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5. Chargebacks & Disputes
 

• If you initiate a chargeback without contacting us first, your account may be suspended.

• We encourage users to resolve issues directly with our support team.

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6. Changes to This Policy

• Tribalshaadi.ai reserves the right to update this refund policy at any time.

• Changes will be communicated on our App.

For any questions or concerns, please contact us at Support@tribalshaadi.ai

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